PRocess
Book
Customer Profile
Marcus Reed
Demographics
Age: 29
Occupation: Bartender by night, graphic tee side hustle by day
Location: Philadelphia, PA
Lifestyle: City-living, on his feet all day, constantly plugged into social media and street-level design culture
Health Habits: Pops Tylenol on busy days, mostly when headaches strike after long shifts and little sleep
Goals & Motivations
Lives for loud design and branding that feels honest
Doesn’t care for traditional pharma ads.
If something’s going to interrupt his scroll or catch his eye on the street, it better be bold and opinionated
Visual & Cultural Taste
Drawn to big type, clean contrast, clever wit
Follows underground artists, design meme pages, and brand experiments like Liquid Death, Glossier, and Duolingo
Feels seen when brands take creative risks—even with basic consumer products
Screenshots clever ads and shares them with friends
Why This Campaign Speaks to Marcus
The Break through pain campaign speaks his language loud, fast, not trying to be cute
Billboards that shout in type? He notices them
Seeing a pharmaceutical brand like Tylenol go in a different dirention makes him pause
Rough Sketches
FONT CHoice
COLOR PALLET
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